Shipping policy
Processing Time
All orders are processed and shipped within 24 hours of receiving your order, excluding holidays.
Shipping Information
To ensure the timely and accurate delivery of your package, it is crucial that all shipping information provided at checkout is correct and complete. This includes the recipient's name, shipping address, and contact information.
Delivery Issues Due to Incorrect Information
Please note that we cannot be held responsible for packages that are undeliverable due to incorrect or incomplete shipping information provided by the customer. In such cases, the customer will bear the cost of any additional shipping fees or re-shipment required to correct the issue.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor your shipment until it arrives at your specified destination.
Contact Us
If you have any questions regarding our shipping policy or need to make changes to your shipping information after placing an order, please contact our customer service team immediately. We will do our best to accommodate your request if the order has not yet been processed.